Returns

If a purchase isn't right, you can return it to us within 14 days of receipt and get a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

To complete your return, we require a receipt or proof of purchase.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error,
Any item that is returned more than 14 days after delivery

International Returns
International customers, you are responsible for paying for your own shipping costs.

Exchanges
If you would like to exchange your product for a different product then please return it to us with a note explaining what you would like. Any items sent for exchange are your responsibility until they reach us. This returns policy does not affect your statutory rights.

If you have any questions, please email us at info@oluqe.com

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.